Built for Electrical Contractors

AI RECEPTIONIST
FOR ELECTRICIANS.

The dead-panel call after a storm. The sparking-outlet scare at 10 pm. The commercial tenant whose tripping breaker is taking out their whole POS system. CrewCall HQ picks up every electrical emergency, triages the severity, quotes your service-call fee from your own pricing doc, and pages your on-call electrician in under 30 seconds.

The Electrician's Problem

WHY ELECTRICAL SHOPS BLEED REVENUE AFTER HOURS.

STORMS DON'T CARE ABOUT OFFICE HOURS

A windstorm rolls through at 9 pm and suddenly fifteen customers are calling with downed service drops and tripped mains. By the time your voicemail box is full, half of them have already called your biggest competitor.

15+

Calls in an hour during a weather event

CUSTOMERS DON'T KNOW WHAT'S AN EMERGENCY

"My outlet smells funny" could be nothing, or it could be a house fire in an hour. A voicemail can't triage. A dispatcher who isn't there can't either. So the real emergencies get the same treatment as the light-switch quibbles.

24/7

Triage needed — not just a mailbox

EMERGENCY CALLS ARE YOUR HIGHEST MARGIN

After-hours service calls bill at 1.5–2× the daytime rate. Miss 3 a week and you're leaving $120K a year on the table — plus you lose the repeat customer and their word-of-mouth referrals for good.

$120K+

Lost per year from 3 missed after-hours / wk

How It Works

HOW CREWCALL HQ HANDLES ELECTRICAL CALLS.

Emergency Triage

Phrases like "no power", "burning smell", "sparking outlet", "panel buzzing", and "live wire" trigger an instant page to your on-call electrician — phone and SMS — while the AI stays on the line, gathers details, and tells the caller to shut off the main if needed.

Quotes Your Service-Call Fee

Upload your rate sheet and the AI quotes your exact service-call fee, hourly rate, after-hours premium, and emergency surcharge — all pulled directly from your own documents. Customers get transparent pricing before they commit, which kills the "how much?" objection.

Residential vs Commercial Routing

Commercial panel calls during the day route to your commercial foreman. Residential emergencies after hours page a different tech. New-construction estimates route to your estimator. Set the rules once and let the AI enforce them on every call.

Books Panel Upgrades & Service Calls

Collects address, panel make/amperage if known, issue description, and preferred window, then books into Google Calendar, Cal.com, ServiceTitan, Jobber, or HousecallPro with all the context your electrician needs on arrival.

Example Calls

REAL ELECTRICAL CALLS, HANDLED.

URGENT — 10:42 PM Friday Action: Paged on-call electrician, safety advice given

Caller: "There's a burning smell coming from my bedroom outlet and the whole room just lost power."

CrewCall HQ: "That sounds urgent — I'm paging our on-call electrician right now. For your safety, can you go to your main breaker panel and shut off the breaker for that room, or shut off the main if you can't find it? Dave will call you within 10 minutes."

QUOTE REQUEST — 8:14 AM Monday Action: Quoted from pricing.pdf, booked estimate

Caller: "What do you charge for a 200-amp panel upgrade? I've got an older split-level in Burnaby."

CrewCall HQ: "Standard 200-amp panel upgrades start at $3,200 and most jobs fall between $3,200 and $4,500 depending on service drop and permit needs. I can book you a free in-home estimate — Tuesday or Thursday afternoon work?"

COMMERCIAL — 2:18 PM Wednesday Action: Routed to commercial foreman, case opened

Caller: "Hi, I'm the manager at a coffee shop downtown. My espresso machine keeps tripping the breaker every 20 minutes and I'm losing customers."

CrewCall HQ: "I'm routing this to Tom, our commercial foreman — he handles all food service work. He'll call within 20 minutes to talk through the breaker size and get a tech out today or tomorrow morning. What's the address?"

Electrical FAQ

QUESTIONS FROM ELECTRICAL OWNERS.

Can CrewCall HQ handle power outage and electrical emergency calls?

Yes. You define the emergency keywords — "power out", "no power", "sparking outlet", "burning smell", "panel buzzing", "breaker tripping", "live wire" — and CrewCall HQ instantly recognizes them, collects the caller's details and the nature of the issue, and pages your on-call electrician by phone and SMS before the caller even hangs up. It can also deliver safety instructions (shut off the main, don't touch the panel) while you're on your way.

Does it quote my actual service call and after-hours rates?

Yes. Upload your rate sheet — service-call fee, hourly rate, after-hours premium, emergency surcharge — and CrewCall HQ uses RAG to quote your exact prices from your own documents. Re-upload to update within 60 seconds. No generic scripts, no made-up numbers.

Can it collect the details we need to dispatch the right electrician?

Yes. CrewCall HQ gathers address, building type (residential, commercial, industrial), whether the caller has lost power to part or all of the building, breaker panel details if known, and urgency level — then routes the job based on rules you configure. Everything is summarized in a call note your tech reads before they arrive.

Will it know the difference between a residential and commercial job?

Yes. You can configure routing and pricing logic based on the type of job. Commercial calls during the day route to your commercial foreman, residential emergencies after hours page a different tech, and new construction estimate requests route to your estimator. Set the rules once and the AI enforces them on every call.

Can it book into ServiceTitan or Jobber?

Yes. CrewCall HQ books into Google Calendar and Cal.com today, and into ServiceTitan, Jobber, and HousecallPro on the Enterprise plan. Appointments include address, issue description, and urgency tags ready for dispatch — no retyping, no lost details.

How much does it cost for a typical electrical shop?

Most single-location electrical shops run on our Pro plan at $199/month flat for unlimited inbound calls. Multi-location operations typically land on Enterprise starting at $499/month with custom integrations. See full pricing, or start with Pay As You Go at $0.15/minute while you pilot.

STOP LOSING EMERGENCY CALLS.

We'll set it up with your actual electrical pricing, service area, and on-call schedule, and give you a test number to call. Free, no credit card.

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